Frequently asked questions

What is AIgents?
 AIgents is a chatbot agency that helps businesses automate customer support, lead generation, and user engagement using custom-built AI chatbots.

What services do you offer?
 We design, develop, deploy, and maintain AI chatbots tailored to your business needs, including customer service bots, sales assistants, and internal workflow bots.

What industries do you serve?
 We work with clients in e-commerce, healthcare, finance, education, real estate, SaaS, hospitality, and more.

What platforms can your chatbots run on?
 Our bots can be integrated into websites, mobile apps, WhatsApp, Facebook Messenger, Slack, Instagram, and more.

Do I need technical knowledge to use your service?
 No. Our team handles all the technical aspects. We provide an easy-to-use dashboard if you wish to monitor or adjust your bot.

 
Functionality & Features
What kind of tasks can your chatbots handle?
 Our chatbots can answer FAQs, qualify leads, book appointments, process orders, collect user data, and escalate to human agents when needed.

Can the chatbot understand multiple languages?
 Yes, we support multilingual chatbots that can converse in over 100 languages.

Is the chatbot available 24/7?
 Yes. Our bots operate round the clock, ensuring consistent support for your users.

Can I customize the chatbot's tone and personality?
 Absolutely. We tailor the bot's responses, tone, and flow to match your brand voice and customer experience goals.

Can the bot be trained on my specific business data?
 Yes. We train the bot on your FAQs, product catalog, documents, and more to ensure it provides accurate responses.

 
Implementation & Integration
How long does it take to build a chatbot?
 It typically takes 1–4 weeks depending on the complexity, integrations, and custom features required.

Can your bots integrate with my existing tools (CRM, Helpdesk, etc.)?
 Yes. We support integrations with CRMs like HubSpot and Salesforce, helpdesk systems like Zendesk, and many others via API.

Will you help us with installation and setup?
 Yes, our team handles the end-to-end setup and provides support post-launch.

Can your chatbot escalate conversations to a human agent?
 Yes. The chatbot can detect when human intervention is needed and hand off the conversation to a live agent.

Is there a way to track performance or get analytics?
 Yes. Our dashboard provides real-time analytics including user interactions, resolution rates, and engagement metrics.

 
Security & Compliance
Is my data secure?
 Yes. We follow strict data protection practices, including end-to-end encryption, role-based access, and secure cloud infrastructure.

Do your chatbots comply with GDPR and other privacy laws?
 Yes. Our solutions are designed to be compliant with GDPR, CCPA, HIPAA (on request), and other major data regulations.

Can I control what data the bot collects?
 Yes. You define the data collection policy, and we implement consent mechanisms where needed.

 
Pricing & Support
How much does your chatbot service cost?
 Pricing depends on the scope, features, and support level. We offer flexible plans including one-time builds, monthly subscriptions, and enterprise packages.

Do you provide ongoing support and maintenance?
 Yes. We offer tiered support plans that include monitoring, bug fixes, updates, and ongoing training for the chatbot.

Is there a free trial or demo available?
 Yes. Contact us for a live demo or a limited free trial of a basic chatbot experience.

Yes, AIgents offers ongoing maintenance and support services to ensure optimal performance of your chatbot solution.